Mini Guide

Consiglio: When in a heated argument, instead of asking the other person to “calm down” simply say “can we slow this down”

Consiglio del giorno che ti può essere utile:

Telling someone to “calm down” or “relax” has the opposite effect in a difficult situation. Instead, take the focus off of them and ask if WE can slow down. It usually leads to calmer words, and works for me 99% of the time.